Operator Resources

Complete guide to policies, procedures, and expectations.

Step-by-step checklist from application to first trip.

What vehicles qualify and how to prepare them.

Pennsylvania Child Abuse History Clearance — apply online.

Pennsylvania Act 34 Criminal Background Check.

Find a Fieldprint/IdentoGO location near you for FBI clearance.

Maryland CHRI criminal background check.

Learn what training is required before your first trip.

Find a CPR and First Aid certification near you.

National Safety Council approved defensive driving courses.

Find a CPS Tech certification course.

Minimum coverage requirements and acceptable providers.

Your rights under the Fair Credit Reporting Act regarding background checks.

Download the Shuttlebee driver app for iPhone.

Download the Shuttlebee driver app for Android.

Full policy on cancellations, no-shows, and emergencies.